FAQ
Got Questions? We've Got Answers! 💡
Find everything you need to know about orders, shipping, and our products right here. If you need more help, feel free to reach out!
What products do you offer?
We offer a stylish collection of T-shirts, hoodies, and mugs, perfect for everyday wear and gifting. Each item is made to order to ensure high-quality prints and craftsmanship.
How are your products made?
We partner with Printify, a trusted print-on-demand provider. Each item is printed and shipped directly from their network of fulfillment centers, ensuring quality and fast delivery.
What sizes do you offer for clothing?
Our T-shirts and hoodies come in a variety of sizes. Please check the size guide on the product page for exact measurements to ensure the perfect fit.
Are your mugs microwave and dishwasher safe?
Yes! Our ceramic mugs are both microwave and dishwasher safe, making them convenient for daily use.
What materials are your T-shirts and hoodies made of?
Our apparel is made from premium cotton and polyester blends, ensuring softness, durability, and comfort for everyday wear.
How long does printing and shipping take?
Since our products are made to order, the processing time is 2-7 business days before shipping. Shipping times vary based on location:
- Domestic (U.S.) orders: 5-10 business days after production
- International orders: 10-20 business days after production
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping rates and delivery times vary based on your location and selected shipping method.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Can I modify or cancel my order after placing it?
Since our products are printed on demand, we cannot modify or cancel an order once it enters production. Please double-check your details before completing your purchase.
What if my item arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue. We will work with Printify to resolve the problem with a replacement or refund.
Do you accept returns or exchanges?
Since all items are custom-made to order, we only accept returns for damaged or incorrect items. We do not accept exchanges for size or color changes, so please refer to our size guide before ordering.
How can I contact customer support?
You can reach us via email at jfreeny@gmail.com or through our Contact Us page. We aim to respond within 24-48 hours.